Policies

GENERAL RULES TO FOLLOW:

CHILDREN'S SAFETY DEPENDS ON YOU. YOUR PERSONAL SUPERVISION IS ABSOLUTELY REQUIRED. AS THE LESSEE OF THE MR. MOONWALK LLC, THE SAFETY OF ALL RIDERS IS YOUR RESPONSIBILITY. Only compatible age groups and size shall play on the MR. MOONWALK LLC unit at the same time. The maximum number of riders of each group that should play at one time is:

8 & under	9 to 12	Older Teens	Adults
10	8	6-8	4-6

All riders MUST REMOVE SHOES before playing in the MR. MOONWALK LLC unit. To avoid neck and back injuries, FLIPS ARE NOT ALLOWED! ABSOLUTELY NO "Silly String”, gum, candy, food, or other sticky substances are allowed in unit. If upon pickup such cleaning is required, a $50 cleaning fee shall be automatically imposed. Please remove ALL personal items from the Mr Moonwalk unit before it is picked up/returned.

DELIVERY:

An adult over 18 yrs old MUST be present at the time of delivery. If an adult is not present at time of delivery, we will immediately proceed to our next appointment and thus put you towards the back of the line for re-delivery. A minimum $35 fee will be charged for re-delivery. To the street address specified above by Lessee (Customer). Lessee grants Lessor right to enter the property at the said street address (Delivery Address) for the delivery and subsequent pick up of the MR. MOONWALK LLC, unit at the specified time. We reserve the right to refuse delivery at any location if a Mr. Moonwalk LLC delivery representative determines that location and/or environment is unsuitable, unsafe, and/or inappropriate. Set up MUST BE on a flat, spacious, mud-free, surface that is CLEAN and free of debris. Set-up location and conditions are the responsibility of the customer and must be identified upon placing a rental reservation and cannot be modified once the driver has left the warehouse. Mr Moonwalk LLC is not responsible for damage to underground cabling and/or utilities including irrigation systems. Delivery times are specific to each order and will be determined at the time of booking based on an available and suitable time slot. Due to the unique nature of each delivery, we cannot guarantee a specific delivery time. Thus a "delivery window" is usually given at time of booking and displayed on your rental agreement. In general we provide delivery services during normal business hours.

BEFORE WE ARRIVE FOR SET UP:
-Grass must be mowed BEFORE we arrive.
-Please let us know in advance if we will be setting up on CONCRETE or ASPHALT surface.

-If renting a WATER SLIDE please have a water hose long enough to reach set-up area and lots of blankets and/or tarps to cover high traffic, muddy areas (usually entrance & exit of unit). If you do not have a water hose, we are more than happy to rent one to you for a $10 service fee.

BEFORE WE PICK UP:
-Please remove ALL personal items (such as toys, clothing, etc.) from unit(s).
-Make sure unit is in same condition as it was when delivered.
-If unit(s) is no longer being used before pick up, simply turn blower motor off and remove cord from outlet.
-In case it rains while in your possession, please turn off each blower unit, detach from inflatable, and place in a sheltered area or simply pull the deflated unit over the blower to protect it from the elements.
-IMPORTANT: Because the inflatable(s) need to be rolled up in a specific manner, PLEASE DO NOT ATTEMPT TO ROLL UP OR MOVE UNIT ahead of our scheduled pick up.
-Finally, you do not need to be present for pick up as long as we have access to ALL Mr. Moonwalk equipment. This does NOT apply to set up in public venues.

ACCESS TO POWER & POWER SOURCE: OUTLETS MUST BE IDENTIFIED & TESTED BEFORE WE ARRIVE FOR SET UP

Proper and adequate access to a power source for blower motor(s) is the sole responsibility of Lessee as whereby MR. MOONWALK LLC is not responsible for any charges and/or fees as a result of the use of blower motor(s) while unit is in Lessee’s possession. Each blower needs to be on a dedicated circuit.

CONCESSIONS: If renting a concession item, please return all equipment and supplies identified as "Property of Mr. Moonwalk" including plastic containers, etc. to the Mr. Moonwalk representative. You are responsible to pay the full value for any misplaced or broken item under your care.

For operating instructions of any of our equipment, please go the "Concessions / Party Supplies" tab on our website (http://mrmoonwalk.com/?page_id=8) and print out the instructions for the specific equipment you are renting. Although we will provide a brief operations tutorial of the equipment rental at the time of delivery, we strongly recommend that you become familiar with these instructions before using equipment. Important: Please DO NOT clean concessions after use! These items need to be clean in a specific, professional manner to avoid damage.

RAIN POLICY:

DURING PERIODS OF SEVERE WEATHER CONDITIONS (I.E. RAIN< HIGH WINDS, ETC.), WE RESERVE THE RIGHT TO CANCEL YOUR RESERVATIONS. IF CONDITIONS ARE NOT TOO SEVERE WE WILL GIVE YOU THE OPTION OF KEEPING IT OR NOT. IF YOU DECIDE TO KEEP THE UNIT FOR THE TERM OF THIS RENTAL AGREEMENT, THERE WILL BE NO REFUNDS!

REFUND POLICY:

Please note that ALL sales are final and non-refundable. In the case of a cancellation due to weather or personal reasons, payments made in advance in the form of a deposit or prepayment for an order shall become a store credit that can be applied towards future rental within a year of when the original order was made.

PRIVACY POLICY:

Last updated: March 31, 2020

Mr Moonwalk Inflatables Rental, LLC. ("us", "we", or "our") operates www.mrmoonwalk.bouncerentalsolutions.com (the
"Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …
The Log Data section is for businesses that use analytics or tracking services in websites or apps, like Google Analytics. For the full disclosure section, c reate your own Privacy Policy.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that ...
The Communications section is for businesses that may contact users via email (email newsletters) or other methods. For the full disclosure section, c reate your own Privacy Policy.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy

This Privacy Policy is effective as of March 31, 2017 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

If you have any questions about this Privacy Policy, please contact us.

TERMS & CONDITIONS

(renter must agree to these terms as stated on rental agreement before we can provide services as requested)

All riders MUST REMOVE SHOES before playing in the MR. MOONWALK LLC unit. To avoid neck and back injuries, FLIPS ARE NOT ALLOWED! ABSOLUTELY NO "Silly String”, gum, candy, food, or other sticky substances are allowed in unit. If upon pickup, such cleaning is required, a $50 cleaning fee shall be automatically imposed. Please remove ALL personal items from the Mr Moonwalk unit before it is picked up/returned.

DO NOT MOVE the MR. MOONWALK, LLC unit from the place where it was installed. If the MR. MOONWALK LLC unit is moved by lesser, Mr. Moonwalk shall not be held liable for injury and/or damages. There is a minimum $50 per unit fee if unit is moved by lessor or lessee after set up. CAUTION: Keep the MR. MOONWALK LLC unit away from swimming pools. In case of a thunderstorm, unplug unit immediately to prevent risk of electrical shock.

SAFE OPERATION ACKNOWLEDGEMENT:

LESSEE ACKNOWLEDGES THAT HE/SHE HAS BEEN INSTRUCTED ABOUT AND FULLY UNDERSTANDS THE SAFE OPERATION OF THE MR. MOONWALK LLC UNIT THAT IS THE SUBJECT OF THIS RENTAL AGREEMENT. LESSEE AGREES TO OBSERVE ALL SAFETY PRECAUTIONS. LESSEE ALSO REPRESENTS AND WARRANTS THE SAFE RETURN OF THE UNIT AND HEREBY AGREES TO PAY FOUR THOUSAND ($4000) IF IT IS NOT RETURNED.

SPECIAL INSTRUCTIONS: The MR. MOONWALK LLC equipment is reliable. Should the MR. MOONWALK LLC unit begin to deflate:

(1) The motor may have stopped, in which case, check the cord connection at the outlet near the motor, and remember to keep only the 100 foot extension cord on the outlet. Note: Stronger outlets are in the Kitchen and Laundry room.

(2) If the motor is continuing to run, check the air intake on the side of the motor for blockage, and check both tubes at the back of the MR. MOONWALK LLC unit for snugness, re-tie if necessary.

(3) If you can not correct the problem, call us at (404) 844-1615

EQUIPMENT:
The Undersigned, as Lessee, hires from MR. MOONWALK LLC, as Lessor, The Rental Fee as stated above is payable in advance from the time of commencement, Start time to end time.

DELIVERY:

CUSTOMER PICK UP & RETURN (If applicable):

Unit(s) must be picked up and returned to us at the stipulated times indicated on rental agreement otherwise forfeit of rental and/or a late service fee will apply. Unit(s) must be returned to us reasonably clean and properly rolled up or a $50 clean up fee will be imposed. Unit(s) must be set up on a flat, grassy area with ample space around the perimeter. For safety purposes, edges of unit(s) must be pegged. We DO NOT recommend setting up unit(s) on concrete or asphalt without proper securing edges with weights. Lesee MUST advise Mr. Moonwalk in advance if setting up on concrete/asphalt is an only option.

TRANSPORTATION EXPENSE:

Except as provided herein, all charges in delivering and subsequent pick up of the MR. MOONWALK LLC. unit with respect to the Delivery Address are included in the Rental Fee noted above.

PETS:
Pets are NOT allowed inside of/on units. Most have sharp claws that can cause damage to unit(s). For safety reasons, please secure pets before we arrive for set up and/or pick up. Make sure there are NO PET DROPPINGS in or around the set-up area. We WILL NOT be able to set up until all droppings have been removed. For overnight rentals, make sure pets are kept away from unit(s).

MAINTENANCE & ALTERATIONS:

No alteration in or attachments to the MR. MOONWALK LLC unit will be made without prior written approval of Lessor. Lessee agrees to keep the MR. MOONWALK LLC unit in the same condition as when received, ordinary wear expected.

WARRANTY:

Lessor warrants that the MR. MOONWALK, LLC unit leased under this Rental Agreement will be in good working order on the effective date of the Rental Agreement. The MR.MOONWALK, LLC unit is supplied and maintained subject to this warranty. Lessor's obligation under this Rental Agreement is limited to repair or replacement of the MR. MOONWALK, LLC unit when Lessor determines that it does not conform to this warranty. This warranty is in lieu of any and all other warranties expressed or implied, and of any and all obligation and of all liabilities on the part of the Lessor for damages, including, but not limited to, consequential damages, arising out of or in connection with the use or performance of the MR. MOONWALK, LLC unit.

TITLE TO MR. MOONWALK:

Lessee agrees to keep the MR. MOONWALK, LLC unit in his/her custody and not to sublease, rent, sell, remove from the Delivery Address, or otherwise transfer such MR.MOONWALK unit. The MR. MOONWALK, LLC unit will remain the property of the Lessor and may be removed by Lessor at any time after the termination of this Rental Agreement.

RELEASE OF LIABILITY:

The Lessee shall be in charge of the MR. MOONWALK LLC. unit's operation, and is fully responsible for its operation as well as return of the MR. MOONWALK, LLC. unit in good working order. Lessor and its officers, employees and agents is / are not responsible for injury occurring to the Lessee or to any other persons using the MR. MOONWALK LLC. unit, and the Lessee further agree to hold the Lessor and its officers, employees and agents free and harmless against any injury or claims. The Lessee shall indemnify the Lessor and its officers, employees and agents from / against any costs incurred due to claims from anyone and for attorney's fees and related costs involving the use of the MR. MOONWALK LLC unit, should legal action become necessary.

ENTIRE AGREEMENT:

The Rental Agreement constitutes the full agreement between Lessor and Lessee. Time is of the essence in this Rental Agreement. The receipt of the MR. MOONWALK, LLC. unit that is the subject of this Rental Agreement is in good working order and repair and this is so acknowledged by Lessee.