At the moment, our locations service most of West Georgia including Douglas, Cobb, Carroll, Paulding & Fulton counties. Delivery rates vary depending on drop off destination. Click on the delivery rates tab for a breakdown of rates & delivery conditions. Please feel free to contact us for further delivery information & pricing

Normally less than 20 – 30 minutes for depending on the unit. Slides & multiple units typically take longer to set up. The more prepared customers have easier and more efficient set ups.

Yes, we require the presence of an adult (preferably the renter that is named on the rental agreement) over the age of 18 at time of delivery. Please note that we reserve to right to proceed to next scheduled delivery if there is no one available at the time of delivery. A minimum $50 additional fee WILL APPLY if we leave and have to return to the delivery site later. We do not require the presence of someone for pick-ups as long as we have authorized & clear access to all of the Mr. Moonwalk equipment & accessories.

Because we book on a first come, first serve basis, we strongly suggest reserving the unit of your choice at least 2-3 weeks in advance of your event – and even further out if your event lies on a holiday weekend. Our units are popular and sell out fast. Your order is NOT SECURED until your deposit has been paid.

Yes, just call Mr. Moonwalk for package pricing or look at the “Specials” tab from time to time.

Moonwalks are 13 x 13 (medium), 15 x 15 (large), or 17×17 (club house) square feet. Combos are 15 x 18 or 20 x 20 based on design. We carry a variety of slides with different dimensions to accommodate all ages. We require a 20 x 20, relatively level, non-muddy area for moonwalk set-up & 25 x 25 flat surface for our combos. For Slip ‘n Slides & Water Slides, we recommend at least 45 feet of flat space and a water hose. For Obstacle Course(s), at least 70 feet of space from end to end is required.

We normally will supply heavy duty extension cords up to 100 feet long that will usually reach most outlets. However, for an additional rental fee, we do rent generators. Please note that fuel cost is the renter’s responsibility.

Unfortunately, we no longer set up inflatables in public parks unless the event is being sponsored directly by park officials.

Most units are designed to handle a little rain and will remain stable in slight wind conditions (under 15 mphs). However, Mr. Moonwalk will work with you should weather become an issue before your scheduled event. Please note that once we load up and leave the warehouse with your order or have taken delivery of our equipment, you will not be entitled to a refund afterwards.

We require a deposit of $50 at the time of booking for orders under $500 & $100 for orders over $500. However, we may require a larger deposit for multiple unit rentals. Your rental invoice must be paid in full before we can set up for your event. We will process the remaining balance of your invoice (total amount due less deposit paid) within 24 hours of your schedule delivery time. You are more than welcome to prepay your balance due anytime in advance. Please note that all deposits are non-refundable but deposits & pre-payments can be credited towards future rentals in the case of cancellation and/or re-scheduling. Conditions apply

We accept cash and all major credit or debit cards. We also accept check form of payment from certain institutions like schools and churches. Payment in full must be made at or before the time of delivery – no exceptions! We will not begin set-up until payment has been processed. You are also encouraged to pre-pay the entire invoice amount anytime before delivery. We DO NOT accept personal checks.

One of Mr. Moonwalk’s best value added services is our low delivery rates to the locations we service. And because of insurance restrictions, we DO NOT allow customer pick ups.

Unfortunately due to liability and insurance reasons, we do not offer delivery service or allow set ups at apartment complexes.

Surfaces must be FLAT, clean & spacious enough to fit the unit(s) that is being set up (see dimensions of each unit in the product description online if you are unsure) We will NOT set up on dirt, slopes, rocks, sand and/or gravel Only certain units can be set up on asphalt or concrete; please let us know in ADVANCE as we will need to bring sand bags for safely securing the unit(s) Set-up location and conditions are the responsibility of the customer and must be identified upon placing a rental reservation and cannot be modified once the driver has left the warehouse. Mr Moonwalk is not responsible for damage to underground cabling and/or utilities including irrigation systems.

Unfortunately, once we have set up & secured a unit after it has been delivered, only a Mr. Moonwalk representative can move it. We are trained to properly install & secure our equipment so that it is functional & safe for all. Please note that there is a $50 relocation fee for performing this task. Moving and/or relocating a Mr. Moonwalk equipment without our knowledge and consent is PROHIBITED, violates your contractual agreement, and releases Mr. Moonwalk, LLC. from any damages and/or injury that may occur as the result.

Yes, Mr. Moonwalk, LLC. is a fully licensed and insured company.